Shipping and Dispatch:
For UK mainland (England, Scotland & Wales excluding Scottish Highlands and Islands), orders over the product value of £35.00 excluding tax qualify for free 1-2 day delivery if ordered BEFORE midday 12pm (Monday to Thursday). Orders placed after midday Thursday will be dispatched Friday and delivered the following Monday (the next working day). Orders under £35.00 excluding tax and delivery will be charged £5.00 and shipped by DPD.
*FREE DELIVERY UNDER £35.00 APPLIES TO UK MAINLAND EXCLUDING THE BELOW ONLY.
For UK Offshore (Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles)
Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Scilly Isles – TR21, TR22, TR23, TR24, TR25
Jersey, Guernsey and Isle Of Man
Orders over the product value of £75.00 excluding tax qualify for free delivery (2-4 working days), same sending rules apply as above. Orders under £75.00 excluding tax will have 2 delivery options, DPD Two Day and Royal Mail Tracked (2-5 working days) and will be charged at £14.00 and £8.00 respectively.
For Republic Of Ireland – Orders over the product value of £75.00 excluding tax qualify for free delivery (2-4 working days), same sending rules as above. Orders under £75.00 excluding tax will be charged £10.00 and shipped by DPD (2-5 working days).
For Europe – Countries within Europe are split into various zones, each zone having a different price. All zones take advantage of free delivery over £150.00 with the same transit times as below. The same sending rules apply as above.
Zone 1 = France (DPD Classic 3 working days) – £13.00
Zone 2 = Czech Republic, Italy, Slovakia and Spain (DPD Classic 4-5 working days) – £15.00
Zone 3 = Estonia, Hungary, Poland, Portugal and Slovenia (DPD Classic 4-6 working days) – £24.00
Zone 4 = Bulgaria, Greece, Iceland, Latvia, Romania, Serbia and Ukraine (DPD Classic 5-9 working days) – £30.00
IF YOUR COUNTRY IS NOT LISTED ABOVE PLEASE SEE OUR ‘DISTRIBUTORS’ PAGE WHERE YOU CAN FIND A COMPANY IN YOUR REGION THAT YOU CAN PURCHASE FROM
For Rest Of World (Outside of the UK and Europe). Orders over the product value of £150.00 excluding tax qualify for free delivery (7-14 working days), same sending rules apply as above. Orders under £150.00 excluding tax will be charged at £12.00 and sent by Royal Mail International Delivery (7-14 working days)
Please note that we cannot ship gel products outside of the UK at the moment but we are working on changing this.
PLEASE ALLOW FOR SLIGHTLY LONGER DELIVERY TIMES DUE TO CURRENT CIRCUMSTANCES, THIS IS TOTALLY OUT OF OUR CONTROL.
Christmas Closure Dates
Head Office and Warehouse: Christmas Eve until Monday 28th December – closed
New Years Eve – Closed
New Years Day – Closed
Last day for ordering before Christmas will be 23rd December – this does not guarantee a Christmas Day delivery as both Royal Mail and DPD are running slightly slower due to current circumstances.
Orders will be sent by both Royal Mail and DPD on the 29th and 30th December – please make sure your order is placed by Midday 12.00 to ensure same day dispatch.
Normal business will resume 4th January 2021.
International Delivery Updates
Due to the closure of ports both in the UK and overseas, unfortunately both our carriers – Royal Mail and DPD are unable to deliver any items to Europe or other international countries.